Purpose:
This guide will help you resolve issues related to PIN code verification in both Google AdMob and Google AdSense accounts, ensuring you can verify your address and start receiving payments.
🔧 PIN Code Verification Process Overview
Google sends a PIN code via postal mail to verify your address once your account balance reaches $10 (or equivalent in other currencies). Typically, the PIN code is mailed within 2-4 weeks to the address you provided during account setup.
🪜 Step 1: Confirm Payment Threshold
- Log in to your AdSense or AdMob account;
- Go to the “Payments” section and check if the PIN code request is triggered;
- Make sure your account balance has reached $10 (or the equivalent threshold).
🪜 Step 2: Confirm Your Address Information
- In your account, click the “gear icon” to access Account Settings;
- Under the Payment Information, check if your address details are correct:
- Recipient name
- Postal address
- Postal code
- Country
- Ensure the address is accurate and up-to-date because Google will not be able to mail the PIN if the address is incorrect.
🪜 Step 3: Wait for the PIN Code to Be Mailed
- Google will send the PIN code to the address on file. The process typically takes 2-4 weeks but may be delayed depending on factors such as holidays or other shipping issues;
- Once you receive the card, open it and note the 6-digit PIN.
🪜 Step 4: Enter the PIN Code to Verify Your Address
- Log in to your AdSense or AdMob account;
- Go to the “Payments” section and click on “Verify Address”;
- Enter the PIN code from the postcard and click Submit;
- If the PIN is correct, you will receive a success message confirming your address is verified, and your account will be ready for payments.
🪜 Step 5: If You Didn’t Receive the PIN Code, Request a Reissue
If you haven’t received the PIN code within 4 weeks, you can request it to be reissued:
- Log in to your AdSense or AdMob account;
- Go to the “Payments” section, and click on the “Didn’t receive the PIN?” link;
- Follow the steps to request a reissue of the PIN code;
- Google will send another PIN, typically within 2-4 weeks.
⚠️ Note:
- You can request up to 3 reissues of the PIN code. If you still don’t receive it, make sure the address is accurate or try using a different address for re-mailing.
🪜 Step 6: Alternative Verification if PIN Code is Not Received
If you continue not receiving the PIN code after 3 reissues, Google may provide other verification options:
- Submit Proof of Identity: Upload valid identity documents (e.g., passport, driver’s license);
- Bank Account Verification: If your account is linked to a bank account, Google might use your bank statement address for verification.
📝 Common Issues and Solutions
1. What if I haven’t received the PIN code?
- If more than 4 weeks have passed, check your address and verify if any postal delays occurred;
- Contact Google Support with your address details to inquire about the shipping status.
2. What if address verification fails?
- Ensure your address is entered correctly with no errors in the postal code or street name;
- If your address is correct, it might be a delay in the postal process, so wait a little longer.
3. What if my PIN code gets lost?
- If you lose the PIN code, you can request a reissue of the PIN code by following the same steps as requesting a new one.
4. The address was verified, but payment issues persist?
- Ensure your bank account details and payment information are correct and up-to-date;
- If the issue persists, contact Google Support for further assistance.
🛠 Google AdSense/AdMob Support Resources
- Google Help Center: https://support.google.com/
- AdSense Help Forum: https://support.google.com/adsense/community
- AdMob Support Center: https://support.google.com/admob
📢 Important Notes:
If you encounter issues, Google Support is your best resource, but most problems are typically related to address accuracy, postal services, or account setup.
Always ensure that your account information is accurate, especially your bank account, payment address, and contact details, to ensure smooth PIN verification.